Quiz 12: The health workforce

Please choose the one, most correct answer to each question or statement.

  1. Why is there a shortage of doctors, nurses and midwives in Africa?
    • It is too expensive for African countries to train enough health professionals
    • Most African countries are unable to find suitable candidates to train as health professionals
    • In Africa men do not want to train as nurses and midwives
    • There is only a shortage of doctors but not nurses and midwives
  2. An important role of human resource management is getting good quality staff appointed to rural posts. This process is called:
    • Task shifting
    • Retention
    • Recruitment
    • Performance management
  3. Which of the following packages is most likely to result in staff retention in a rural hospital?
    • All staff have the opportunity to enter a lottery at the end of the year where the winner has a large cash bonus
    • Staff make a written pledge to stay in post for at least 5 years as a condition of appointment
    • Supervisors refuse to provide a reference for staff members leaving after less than one year
    • Health professionals are paid fairly, have the opportunity to progress in their careers and believe their employer values them
  4. “Task shifting” means:
    • Putting off important work until later
    • Expecting others to cover for inefficient workers
    • Delegating tasks to a less qualified person
    • Shifting managerial duties to clinical staff
  5. A patient is admitted with a stroke and the following day it is clear that she cannot speak. What will help her communicate?
    • Physiotherapy
    • Occupational therapy
    • Speech and language therapy
    • Pharmacy
  6. Which profession focuses on the reintegration and participation of patients back into society?
    • Physiotherapist
    • Occupational therapist
    • Social worker
    • Clinical nurse
  7. What is an important resource for holistic patient care that doctors are often not aware of?
    • Online articles
    • mHealth
    • Occupational therapists
    • Non-profit organisations
  8. Which of the following patients would benefit most from interprofessional care?
    • A 16-year-old boy who had appendicitis and missed 2 weeks of school
    • A new mother who was admitted for premature rupture of membranes but gave birth to a healthy infant
    • A 65-year-old diabetic who has just had an above knee amputation and also looks after an adult son with Down syndrome
    • A mother who has just lost a four-year-old child in a motor vehicle accident
  9. An interprofessional care plan should be made:
    • During admission, as soon as possible
    • At the time of discharge
    • At the first outpatient visit
    • Only if the patient requests it
  10. Interprofessional care should be discussed:
    • Only in meetings where the full team is present
    • Any where, any time including ward rounds and when passing in the corridor as long as confidentiality is maintained
    • Only in the presence of the patient or their next of kin
    • At least twice a week
  11. What is the role of a team leader?
    • Make sure that everyone in a team collaborates
    • Pay the team members
    • Appoint the team members
    • Discipline the team members
  12. A useful framework when analysing a patient’s needs:
    • The International Classification of Disease (ICD)
    • The International Classification of Functioning, Disability and Health (ICF)
    • The International Care Framework (ICF)
    • The Interprofessional Care Framework (ICF)
  13. Why will interprofessional care become more important in the future?
    • There is a growing number of patients with multiple, chronic problems that are very difficult for one person to manage alone
    • There is a growing risk from viral epidemics so it is important for staff to share skills
    • There is a growing burden of disease, meaning that staff from different professions must become less specialised and be prepared to do each other’s work
    • Numbers of health professionals are dropping
  14. “Burnout” at work means:
    • A person has been working very hard for several days in a row and needs a full day off to recover
    • A person has become bored at work and is looking for a new challenge
    • An unpleasant work environment as a result of personality clashes
    • A person is in a state of long-term exhaustion as a result of chronic work related stress
  15. A person with burnout becomes cold and indifferent to others at work. It is called:
    • Rudeness. Emotional exhaustion
    • Depersonalisation
    • Reduced personal accomplishment
    • Bad upbringing
  16. In healthcare, burnout is more common in:
    • Women with multiple care giving roles
    • The young with greater ambitions
    • Those who have many interests outside work
    • Men with higher community status
  17. How can healthcare systems reduce burnout in their staff?
    • By disciplining staff who are late for work and thus place a burden on their colleagues
    • By employing more facilitators and coordinators for healthcare programmes
    • By making sure that information, supplies and support are available to healthcare providers
    • By offering yearly screening for high blood pressure and diabetes
  18. What is “resilience” in stressful situations?
    • Resilience is the ability to “bounce back” after being put under stress. It can be developed even in adult life
    • Resilience is a feeling of worthlessness
    • Resilience is the ability to “bounce back” after stress. It needs to develop in childhood
    • Resilience means somebody is more likely to “break” in a stressful situation
  19. Why is staying healthy often difficult for healthcare providers?
    • In most hospitals, it is not possible for staff to buy healthy snacks or meals
    • Most healthcare providers do not have the time for 2 hours exercise a week
    • In most hospitals, it is quicker to use the elevator to get to upstairs wards
    • The water quality in hospitals is usually worse than in the community
  20. Which of the following would be the best way to cultivate positive emotions?
    • Carefully analyse things that have gone wrong over the day and choose to avoid them next time
    • Volunteer to represent colleagues’ interests at the management liaison committee
    • Avoid spending too much time with colleagues who complain
    • Do additional overtime to pay for a cellphone upgrade
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